Customs Services

Industrial Controls Inc.

A shipment got flagged at customs — DGL had the right paperwork filed and it cleared within a day.

Customs & Documentation

Customs, Done Right

Incorrect documentation is the #1 reason shipments get held. We prepare the forms, classify the goods, and keep your freight moving.

Documentation

AWBs, BOLs, commercial invoices, and certificates of origin — prepared.

HS Classification

Correct codes so your goods clear without costly delays.

Customs Clearance

We coordinate clearance on both the export and import side.

Compliance

Incoterms, restricted-party screening, and duty/tariff review.

Talk to a Customs Expert

+1 (704) 264-1234

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How DGL Handles Customs

We prepare the docs

AWBs, BOLs, invoices, and certificates of origin — done right the first time.

We classify the goods

Correct HS codes so nothing gets held up or over-taxed.

We clear customs

Coordination on both the export and import side.

We review compliance

Incoterms, restricted-party screening, and duty/tariff checks.

We fix the holds

When a shipment gets flagged, we know who to call.

We answer the phone

Real people, 9am–7pm EST, Monday through Saturday.

FAQ

Customs Questions

Do you handle customs clearance?

Yes — we prepare and file documentation and coordinate clearance on both ends.

What documents do international shipments need?

Typically a commercial invoice, packing list, BOL/AWB, and often a certificate of origin — we handle them.

Who pays duties and taxes?

It depends on your Incoterms — we explain the options and set terms that match your deal.

What if my shipment gets held?

We step in, supply the right paperwork, and get it released as fast as possible.

Can you classify my products?

Yes — correct HS classification is part of what we do.